Manufacturing & Pharma

Vivaldis: Healthcare Supply Chain ERP

Flagship MNC pharmaceutical subsidiary engagement — full ERP unifying procurement, manufacturing, inventory, sales, and finance.

ERP & Business Software

Project factsDelivered

ClientVivaldis Health & Foods (Sun Pharma subsidiary)ProfileVeterinary healthcare manufacturerIndustryManufacturing & PharmaServicesERP & Business SoftwareTechnologyEnterprise ERP, Pharma Batch Tracking, Quality Release, Multi-Depot WMS

Inside the project

Screens from the Vivaldis system

Real screens from the delivered system. Sensitive client data is masked.

Vivaldis Health & Foods (Sun Pharma subsidiary): project module

Vivaldis Health & Foods (Sun Pharma subsidiary): analytics dashboard

Vivaldis Health & Foods (Sun Pharma subsidiary): crm module

About the client

Vivaldis Health & Foods (a subsidiary of Sun Pharma) manufactures specialized companion animal healthcare products distributed to thousands of veterinary clinics.

The challenge

Field medical reps struggled with offline clinic order booking, leading to delayed distributor fulfillment and stockouts of critical veterinary medicines.

What we built

Involve Technologies developed a mobile-first Field Force Automation (FFA) portal with GPS-verified clinic visits, instant distributor ERP order sync, and batch expiry tracking.

Mobile field sales app supporting offline order capture and clinic visit logging
Real-time distributor ERP integration routing clinic orders to local stockists
Near-expiry batch tracking alerts preventing unsold veterinary medicine returns
Geo-verified representative attendance and route planning optimization
Automated promotional sample distribution and veterinarian gifting ledgers
Executive dashboard analyzing brand penetration across veterinary specializations

The result

Increased field representative order conversion by 30%, eliminated order-entry lag to distributors, and reduced expired product returns by 40%.

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