D2C & eCommerce

Knya Med: Omnichannel Medical Apparel ERP

Complete ERP consolidation connecting medical apparel manufacturing, D2C web store, Amazon, Flipkart, Shiprocket, and automated customer WhatsApp updates.

Project factsDelivered

ClientKnya / KnyamedProfileMedical apparel brand, IndiaIndustryD2C & eCommerceServicesERP & Business Software, eCommerce, WhatsApp Service DeskTechnologyERP Migration, Shopify, Amazon MWS, Flipkart API, Shiprocket

100%Multi-Channel Sync

4.5xOrder Processing Velocity

ZeroInventory Overselling

Inside the project

Screens from the Knya system

Real screens from the delivered system. Sensitive client data is masked.

About the client

Knya (Knyamed) is India's leading medical apparel brand supplying doctors and hospital networks across the country. They required an enterprise ERP integrating custom garment manufacturing with B2C online shopping and B2B hospital bulk orders.

The challenge

Disconnected Shopify sales and factory production led to stockouts for critical sizes, delayed embroidery customization, and untracked fabric inventory across dye houses.

What we built

Involve Technologies developed a centralized apparel ERP uniting dynamic Bill of Materials (BOM), warehouse bin tracking, barcode-scanned order picking, and automated Shiprocket logistics.

Multi-channel marketplace synchronization across Shopify, Amazon, and Flipkart
End-to-end manufacturing bill-of-materials (BOM) and fabric batch tracking
Automated Shiprocket logistics integration with airway bill generation
Real-time customer delivery status alerts via WhatsApp Cloud API
Automated purchase order generation upon reaching safety-stock thresholds
Comprehensive financial reporting reconciling payment gateways and COD receivables

The result

Knya achieved 4.5x order processing velocity, eliminated inventory overselling across channels, and reduced order-to-dispatch turnaround from 4 days to under 18 hours.

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