Setup and project fees
Setup and project fees cover work started on your behalf. Refunds for work not yet started are handled as per the signed proposal or work order.
Monthly plans
Monthly maintenance and support plans can be cancelled with the notice period in your agreement. Fees already paid for the current month are not refunded.
Advisory calls
Advisory calls can be rescheduled up to 24 hours before the slot.
Third-party costs
Licences, domains, Meta messaging charges and cloud costs paid to third parties follow those providers' policies.