WCD Dept: Digital File Tracking
Secure inward/outward office management application with barcode tracking and Microsoft suite deployment for state department personnel.
WCD Dept.Screens from the WCD Department system
Real screens from the delivered system. Sensitive client data is masked.
The Women and Child Development Department oversees state welfare programs, crèches, and child protection services requiring meticulous correspondence tracking.
Physical inward and outward mail logs caused correspondence to be misplaced between directorates, resulting in delayed responses to legal inquiries and public petitions.
Involve Technologies developed an automated Inward/Outward Office Management System with unique barcode tracking, scanning timestamps, and SLA escalation alerts.
- High-speed barcode label generation for every incoming official file and letter
- Desk-to-desk movement tracking with physical receipt acknowledgment scans
- Automated SLA timer flagging pending correspondence approaching statutory deadlines
- Role-based search engine indexing subject, sender, and department reference numbers
- Microsoft 365 cloud collaboration and secure email integration for personnel
- Directorate dashboard providing real-time visibility into department file pendency
Cut average file processing turnaround by 60%, eliminated lost correspondence across directorates, and guaranteed 100% evidentiary tracking for official audits.
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