BMC Mumbai: Emergency Health Telemetry
COVID-era critical emergency response mobile and web application engineered in coordination with PwC for civic monitoring and rapid resource allocation.
BMC MumbaiScreens from the BMC Mumbai system
Real screens from the delivered system. Sensitive client data is masked.



The Brihanmumbai Municipal Corporation (BMC) needed rapid civic healthcare telemetry to manage emergency response, patient beds, and field volunteer coordination across all 24 wards in Mumbai.
Hospital bed availability and patient triage required urgent digitization within days to prevent municipal healthcare bottlenecks.
Partnering with PwC, Involve Technologies delivered a real-time web portal and mobile dashboard providing ward officers with instantaneous bed tracking, oxygen availability, and ambulance dispatch.
- Emergency response dashboard tracking bed occupancy across 24 municipal wards
- Real-time ambulance dispatch and patient triage routing workflow
- Secure role-based access for hospital administrators and municipal ward officers
- Public transparency dashboard displaying verified bed availability
- Rapid deployment on hardened cloud infrastructure within a 14-day sprint
- Automated daily situation reports for state disaster management authorities
Successfully launched in under 14 days, coordinated critical civic resources across all 24 wards, and maintained 100% SLA compliance during peak municipal emergency demands.
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